Atlassian SME – San Antonio TX

POSITION DESCRIPTION:

As an Atlassian SME you will provide senior level engineering services and technical leadership of optimizing our team’s usage of Confluence and Jira. The Atlassian SME will have in-depth technical knowledge and experience in Atlassian tools, integrations, macros, and administration will be essential to our team’s ability to enhance performance and collaboration.

FUNCTIONAL RESPONSIBILITY:

In this role you will:

  • Manage and optimize the usage of Atlassian tools, including Confluence and Jira, across multiple spaces and projects.
  • Implement, and manage complex custom workflows, fields, and schemes in Jira.
  • Implement, and manage complex Confiform forms, views, and integrations across Confluence.
  • Implement permission management strategies and auditing to streamline access management.
  • Provide user management, training, and support for Atlassian Suite.
  • Serve as the internal subject matter expert on implementation, management, and support of products and plugins across the entire Atlassian suite of tools.

EXPERIENCE/QUALIFICATIONS:

Candidate must be capable of working in a fast-paced, multi-team environment. The ideal candidate will hold a Bachelor of Science in a technical field such as Electrical Engineering, Electronic Engineering, Mechanical Engineering, Software Engineering, Computer Engineering, and a minimum of 7 years of work experience. Candidates who hold a Master of Science in a technical field require a minimum of 5 years work experience. The candidate will possess and maintain required skills to include, but not limited to:

  • Experience with Confluence macros including ConfiForms, table filters, pivot tables, table transformers, UI tabs, and shared blocks.
  • Experience with Jira Structure, Jira Big Picture, and JSM Insights.
  • Ability to configure Confluence pages with Jira dashboards and enforce Jira hygiene
  • Excellent technical troubleshooting and process implementation skills
  • Exceptional customer service and team collaboration skills
  • Strong analytical, problem-solving, and communication skills
  • Strong interpersonal skills, with the ability to work effectively in a team environment.
  • Experience with permission groups, and permission management across Jira projects, and confluence spaces

SECURITY REQUIREMENTS:

Requested but not required Day 1: Top Secret clearance with SCI eligibility

LOCATION:

San Antonio, TX