Atlassian SME – San Antonio TX


As an Atlassian SME you will provide senior level engineering services and technical leadership of optimizing our team’s usage of Confluence and Jira. The Atlassian SME will have in-depth technical knowledge and experience in Atlassian tools, integrations, macros, and administration will be essential to our team’s ability to enhance performance and collaboration.


In this role you will:

  • Manage and optimize the usage of Atlassian tools, including Confluence and Jira, across multiple spaces and projects.
  • Implement, and manage complex custom workflows, fields, and schemes in Jira.
  • Implement, and manage complex Confiform forms, views, and integrations across Confluence.
  • Implement permission management strategies and auditing to streamline access management.
  • Provide user management, training, and support for Atlassian Suite.
  • Serve as the internal subject matter expert on implementation, management, and support of products and plugins across the entire Atlassian suite of tools.


Candidate must be capable of working in a fast-paced, multi-team environment. The ideal candidate will hold a Bachelor of Science in a technical field such as Electrical Engineering, Electronic Engineering, Mechanical Engineering, Software Engineering, Computer Engineering, and a minimum of 7 years of work experience. Candidates who hold a Master of Science in a technical field require a minimum of 5 years work experience. The candidate will possess and maintain required skills to include, but not limited to:

  • Experience with Confluence macros including ConfiForms, table filters, pivot tables, table transformers, UI tabs, and shared blocks.
  • Experience with Jira Structure, Jira Big Picture, and JSM Insights.
  • Ability to configure Confluence pages with Jira dashboards and enforce Jira hygiene
  • Excellent technical troubleshooting and process implementation skills
  • Exceptional customer service and team collaboration skills
  • Strong analytical, problem-solving, and communication skills
  • Strong interpersonal skills, with the ability to work effectively in a team environment.
  • Experience with permission groups, and permission management across Jira projects, and confluence spaces


Requested but not required Day 1: Top Secret clearance with SCI eligibility


San Antonio, TX